Archives: Chatbot Items
What payment methods are available?
At Ewiva stations, you can charge via App, RFID Card, and Plug&Charge.
We are expanding credit or debit card payments to more stations.
How does charging with the POS work?
You can activate the charging session with contactless payment, using debit, credit, or prepaid cards from major circuits.
Discover enabled stations here
Which Apps are enabled for the Ewiva network?
Ewiva collaborates with over 50 charging service providers, also known as ‘Mobility Service Providers’ (MSP), facilitating charging through their Apps.
What is Plug&Charge?
Plug&Charge simplifies the charging of your vehicle: just plug in the cable. The charging station automatically recognizes the vehicle and initiates charging in seconds.
My RFID Card isn’t working, what can I do?
If your RFID card isn’t working, contact the charging service provider (MSP) that issued it.
I have an RFID card, can I use it at Ewiva stations?
Of course, all Ewiva stations are equipped with RFID Card readers.
I’m having issues with the POS
If the POS isn’t working or you’ve noticed a billing error, please send a request to our customer service at contattaci@ewiva.com
My provider isn’t available
Ewiva stations support over 50 charging service providers. Discover them all here.
If you can’t find your MSP, write to us at contattaci@ewiva.com to suggest adding it!
What is the selection process?
Learn more in the become a site partner section