Learn about all of our FAQs

Let's talk about it

Our operators are available from 9 a.m. to 7 p.m., every day.

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Phone Assistance

Call us and an Ewiva operator will answer your call.

02 37 92 12 92
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Do you have anything to report?

Click the link below and report your problem

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Email

Send us an e-mail and we'll get back to you within 24/48 hours.

info@ewiva.com
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Messenger

Start a chat and we'll get back to you within 24/48 hours.

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Do you need help with credit/debit card payment?

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If you wish to report issues with Ewiva charging stations, please contact our Customer Service team using the contact methods listed on this page. We are committed to always providing you with the best possible service, but we know that we may not always succeed. If, after speaking with our support team, you feel that your issue has not been resolved satisfactorily, you may request to file a formal complaint: our team will provide you with all the necessary instructions to proceed.

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We have over 300 charging sites across Italy.

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