Privacy policy

Information on the Processing of Personal Data

This Information Notice explains how EWIVA S.r.l. manages the Personal Data ("Personal Data") of data subjects ("Users"), which may be processed by EWIVA S.r.l. through the website ("Website"). The validity of this Information Notice is limited to the Website; therefore, the information provided does not apply to other websites, even if they are accessible via links provided within the Website.


1. Personal Data Controller

EWIVA S.r.l., with registered office in Via Privata Grosio 10/4 Milan VAT no. 16223171006 - certified email (hereinafter "Ewiva" or the "Data Controller").


2. Processing Subject and Modes

The computer systems and application procedures used to operate the Website acquire the following types of data in the course of their normal operation and in automated form:

  • browsing data: collected during the visit to the Website, the transmission of which is implicit in the use of Internet communication protocols. By way of example: IP address of the device connected to the Website, type of browser used, name of the internet service provider (ISP), date and time of visit, visitor's web page of origin (referral) and exit, etc;
  • browsing data (cookies): collected via the web analytics service based on Google Analytics 4. For detailed information on the cookies used by the Website, please consult the following link;
  • browsing data collected via social plug-ins: so-called social plug-ins (Facebook, YouTube, Instagram, Linkedin) are inserted in the Website in order to obtain - via cookies installed on the device used - anonymous statistical data on the profile of visitors to the Website and the most frequently visited content. In this case, the installation of special extensions (modules, plug-ins, widgets), or the embedding of content hosted on external platforms, may lead to the transmission of third-party cookies to and from all websites that Ewiva does not own. Please note that the information collected by 'third parties' is not accessible to the Data Controller and that its handling is governed by the respective data controllers' disclosures, to which you are referred;
  • contact data - i.e. identification data such as name, surname, e-mail address and city of residence collected in the 'Solutions' area, from which you can access the 'Partner', 'Contact' and 'Work with us' areas respectively. The personal data collected are processed in compliance with the principles of lawfulness, correctness and transparency, as set out in Art. 5 GDPR, also with the aid of computerised and digital tools designed to store and manage the data themselves, and, in all cases, in such a way as to guarantee their security and protect the data subject’s utmost confidentiality.


3. Scope and legal basis of processing

Ewiva will process your Personal Data for the fulfilment of specific purposes and in the presence of an appropriate legal basis provided by the applicable data protection law. Specifically:



Legal basis

Allowing browsing on the Website

Execution of pre-contractual measures taken at the User’s request

Providing the User with the requested information and services, also in response to any requests and communications

Execution of pre-contractual measures taken at the User’s request

Obtaining anonymous statistical information on the use of the Website or related services, checking its correct functioning, carrying out monitoring activities in support of security and identifying improvement actions

Data Controller’s Legitimate Interest

Fulfilling legal obligations, complying with orders from public authorities, ascertaining possible liability in the event of hypothetical cyber crimes against the Website or its Users

Fulfilment of legal obligations


The provision of your Personal Data is necessary in all cases where processing takes place under  lawful grounds pursuant to Art. 6 GDPR. In the latter cases, your refusal may make it impossible for Ewiva to process your request.


4. Recipients of Personal Data

For the pursuit of the purposes set out in paragraph 3 of this Policy, Ewiva may need to communicate your Personal Data to third parties in Italy and/or within the European Union, such as, but not limited to:


  1. employees and collaborators of Ewiva, specifically appointed as Authorised Persons for processing;
  2. to third-party companies or other entities that perform certain activities in outsourcing on behalf of the Data Controller, in their capacity as data processors, as well as to their employees and collaborators specifically appointed as Data Processors for specific purposes such as, by way of example
  • collection of information relating to reports of issues, suggestions and problems identified by users, received via the appropriate form on the website, via webchat or by e-mail
  • collection of information relating to reports of potential new sites for installing Ewiva charging infrastructure, received via the appropriate form on the website, via webchat or by e-mail
    • analysis of use of the Website or related services and monitoring of its proper functioning.


5. Period of retention of Personal Data

Personal Data will be retained for the time necessary to process the request and, in any case, for a period not exceeding 2 years. After the aforementioned period has expired, the information will be deleted, without prejudice to further retention thereof where necessary to comply with specific legal obligations and/or measures of the Authority and for the handling of disputes, complaints and court actions.


6. Data protection officer

The Data Controller has appointed a Data Protection Officer (DPO) who can be contacted by e-mail at


7. Rights of data subjects

In the cases provided for, you have the right to obtain from the Controller, access to your personal data; rectification; erasure, portability, objection or restriction of processing concerning said data (Articles 15 et seq.). GDPR).  Any such request or report should be forwarded to the DPO at the above address. Furthermore, should you consider that the processing has not been carried out in a manner that complies with the GDPR, you may lodge a complaint with the Personal Data Protection Authority via the procedures indicated on the relevant website.


8. Change to information

This information may change over time. We therefore recommend that you check that the version you are referring to is the most up-to-date version possible, which will always be available on the Ewiva s.r.l. website.