Ewiva has won the bid to build an ultra-fast charging station at the Rio dei Cocchi service area, located along the A6 Turin-Savona highway at KM 10+800 (Autostrada dei Fiori). In this bid, the Enel Group’s ultra-fast charging station operator stood out for the solutions it proposed in terms of accessibility and customer service quality—key aspects for ensuring a simple, safe, and affordable charging experience for everyone. The project represents a significant milestone in the development of a widespread, innovative network open to all electric vehicles, which concretely meets the needs of e-drivers.
The new station will be equipped with a 400kW charging infrastructure featuring two charging points (PoCs): one of the most technologically advanced solutions in the Ewiva network, which will help increase the efficiency of electric vehicle stops along one of the main highway corridors in northwestern Italy. The site will also feature a canopy with integrated lighting, a video surveillance system, and a strategic location within the parking area, near the gas pump and the service station’s café.
Payment and assistance services: uncompromising accessibility
To ensure maximum accessibility and inclusivity of the service, Ewiva offers e-drivers a comprehensive and flexible range of payment options, designed to accommodate different usage habits and user profiles. You can start charging via the integrated POS terminal with contactless technology, using credit or debit cards or digital payment systems (Apple Pay and Google Pay), or through the apps of major charging service providers (MSPs), RFID cards, or Plug&Charge technology, which allows charging to start automatically simply by connecting the vehicle to the charging station, without the need for additional authentication.
In addition to the variety of payment systems, Ewiva ensures efficient, continuous, and multi-channel customer support. Support is available 24/7 in both Italian and English, with the option to add additional languages upon request. Support is available via phone, email, chatbot, or live agent, offering comprehensive and accessible coverage at every stage of the charging experience: from the start of the process to the resolution of any technical issues.